Finding the car with less than 100% charge

🪫  Sometimes, you may start your booking and find the car has less than 100% charge.

👉 If your car club has a dedicated charge point (i.e. does not use a public charger) then we will reimburse you the difference up to 100 miles. This is because members pay per mile for the first 100 miles of their booking.

For example, if you start your booking with the Renault Zoe and it only has 38% battery, this will give you around 93 miles of range. We will reimburse you the 7 mile difference, as credits to use towards your booking(s).

👉 If you need more than 100 miles for your journey, you will need to take the car to a quick charger. Depending on the car, and the speed of the charger, it could only take around 30 minutes to get the car up to full charge for your journey. More information about charging at public chargers can be found here.

❓ If you need to cancel your booking, you will not be charged if you haven't started your reservation. If you have started your reservation, you will be refunded the rest of any unused time.