Using TrydaNi without a smartphone

❌📲 It is possible to use the TrydaNi service if you do not own a smartphone, however we highly recommend using our booking system with our smartphone app as this gives you the most convenient way to see updates about your booking.

👉 After your membership application has been approved, let us know you don’t have a smartphone, and we will send Vehicle Access Card (VAC) in the post.

❗ Important: Each VAC is registered directly to a member's account, and cannot be used to start other member's bookings. If you lose your VAC, you must tell us as soon as possible.

❓ How to Use

👉 First, make your booking online on our website.

👉 When your booking is about to begin, stand in front of the car you booked with your VAC in hand.

🔓 Unlocking the car

1️⃣ Find the grey Vehicle Access Card reader under the passenger side windscreen.

2️⃣ Hold your card there for 2 seconds. This will start your booking and you should hear the car unlock.

🔒 Locking the car during your booking

❌ Do not use your VAC to lock the car, unless you intend to end your booking.

👉 Instead, take the physical car key located in the glovebox. Some car's key can look like a small, plastic, rectangular remote.

👉 Use this key to lock and unlock the vehicle as needed.

❗ This ensures that you can always access the vehicle, even in areas with poor signal.

🔐 Locking the car and ending your booking

👉 First ensure you have plugged the car back into the charge point at the Home base, and made sure that the car is charging

1️⃣ Tap your VAC on the grey card reader once to lock the car for one second, and then tap a second time within 20 seconds to end the booking.

👀 You have successfully ended the booking if no lights show on the card reader.

❓🟠 If an orange light flashes when you tap your VAC, check that all the car doors, including the boot, are shut properly. Then tap your VAC again.

🎥🎞️ VAC Help Video