Emergency Information

In an emergency, if you have a road traffic collision or you breakdown if it is within our helpline hours please call us first: 

TrydaNi helpline (8am - 10pm 7 days a week):

0300 373 5500

If it is outside our helpline hours (8am - 10pm) please leave a message and put a message in the Whatsapp group and then call our insurance or breakdown.

ERS Breakdown Cover (24 hour helpline)

0800 243 783

They may ask you the below details:

1) Policy Number: 509 40 884

2) Our address: TrydaNi, Lime Tree Court, Cardiff Business Park, Pontprennau, Cardiff, CF23 8AB

3) And the registration of the vehicle you're using.


Insurance information:

0344 856 2263

(24 hour helpline)

Policy Number: 1005 1680/01

Policy Holder: TrydaNi, Lime Tree Court, Cardiff Business Park,

Pontprennau, Cardiff, CF23 8AB


If you’re deaf, hard of hearing or speech impaired, you can

text your full name, the car’s registration number, the policy number and holder name to : 

07537 404890

Policy Number: 509 40 884

Policy Holder: TrydaNi, Lime Tree Court, Cardiff Business Park,

Pontprennau, Cardiff, CF23 8AB

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